Right of Withdrawal for Consumers

This English translation is provided for convenience only. Only the German version is legally binding; in the event of any discrepancy, the German version shall prevail.

(A consumer is any natural person who enters into a legal transaction for purposes that predominantly fall outside their trade, business or profession.)

Withdrawal Policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (LCube - Professional Hosting e.K., Hardenbergstr. 15, 31275 Lehrte, Germany, phone: +49 5132 92197-0, fax: +49 5132 92197-99, e-mail: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also declare your withdrawal using the withdrawal function on our website at https://www.lcube-webhosting.de/en/service/vertrag-widerrufen.html.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Exclusion and expiry

The right of withdrawal expires in the case of a contract for the provision of services when the trader has fully performed the service and has only begun the performance after the consumer gave their express consent and at the same time acknowledged that they will lose their right of withdrawal once the contract has been fully performed by the trader.

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Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

• To LCube - Professional Hosting e.K., Hardenbergstr. 15, 31275 Lehrte, Germany, fax: +49 5132 92197-99, e-mail: [email protected]:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.